The situation quickly gained attention on social media, as video footage of the incident was shared widely. The vendor, known for selling Sampaguita flowers, was reportedly told to leave the premises in a disrespectful manner. This altercation ignited debates about the treatment of street vendors and the responsibility of mall security personnel in ensuring respectful interactions with the public.

In a heartfelt statement, Henry Sy’s daughter expressed her dismay over the incident and reassured the public that the SM management takes such matters seriously. She conveyed her regret over the security guard’s actions, emphasizing that the treatment of vendors and customers with dignity is a core value of the SM brand.

She further assured that a thorough investigation would be conducted, and that appropriate action would be taken to address the issue. The incident has also raised awareness about the challenges faced by street vendors, who often rely on public spaces for their livelihood.

Many netizens have expressed their support for the Sampaguita vendor, urging both the SM management and the public to stand against any form of mistreatment. In turn, SM has received praise for taking immediate steps to rectify the situation and ensuring that incidents like this do not happen again.

As the investigation continues, the incident serves as a reminder of the importance of respect and kindness in public spaces, particularly for those who make a living through informal means such as street vending.